Virgin Atlantic Flying Club Terms & Conditions

This Promotional Offer (as described in section 2 below) has been arranged for the benefit of those Virgin Atlantic Flying Club members who have been invited to participate and up to one guest only (together, the “Participants”), and is provided by Value Retail Management Limited of Management Suite, Bicester Village, 50 Pingle Drive, Bicester, OX26 6WD (the “Promoter”) at Bicester Village.

 

1. Eligibility criteria

a. Selected Virgin Atlantic Flying Club members (“Members”) will receive an email inviting them and up to one guest to take part in the Promotion (the “Invitation”). Members must retain and present the Invitation (in accordance with the terms below) to access the Promotional Offer.

b. To participate, Members must register for the Promotional Offer for themselves and on behalf of their guest by 17:00 on Thursday 25 April 2019.

c. The Promotional Offer is only available for Participants who receive the Invitation, register for the Promotion and satisfy these terms and conditions.

 

2. The Promotional Offer

The Promotional Offer (as described below) (the “Promotional Offer”) is only available on Saturday 27 April 2019 (the “Event Date”) at Bicester Village and comprises:

a. VIP lounge access: i. Access to the VIP Lounge will be available to Participants who have selected this as part of the registration process for the Promotional Offer. ii. Access is limited to Participants only, and all Participants must be 18 years or over.

b. Hands-free shopping: i. The Hands-free shopping service will be available to Participants who have selected this service as part of the registration process for the Promotional Offer. ii. Hands-Free Shopping may only be redeemed once. iii. Additional terms and conditions apply to the Hands-Free Shopping offer which are available [upon registration for the Promotional Offer].

c. Personal Shopping Consultation i. A Personal Shopping Consultation will be available to Participants who have selected this service as part of the registration process for the Promotional Offer. ii. The Personal Shopping Consultation may only be redeemed once, and will consist of a consultation in the VIP Lounge to provide shopping advice and recommendations.

d. Reserved Parking i. One parking space will be reserved for Participants who have selected this service as part of the registration process for the Promotional Offer. ii. The parking space must be redeemed before 12:00 on the Event Date and may only be redeemed once. iii. Reserved Parking is subject to further terms and conditions which are available [upon registration for the Promotional Offer]. e. Bonus Air Miles i. Participants presenting at the VIP Lounge on the Event Date with their Virgin Atlantic Flying Club membership card, Invitation and their receipts for Qualifying Purchases (being goods (including food and beverages)) purchased by Participants at Bicester Village shall be entitled to receive three (3) Virgin Atlantic Flying Club Miles (instead of the usual one (1) Virgin Atlantic Flying Club Mile) for every £1 (GBP) spent. ii. Participants acknowledge that the Promoter will need to collect and process the Participant’s personal data (which may include their name, membership card number (or a part thereof), transactional spend, place of residence, gender, date of birth, email address, land and/or mobile numbers and other contact details as may be required by participating partners) for the purposes of awarding Virgin Atlantic Flying Club Miles to Participants and for the purposes of tracking the levels of Participant spend with a participating partner to assess whether certain annual spend thresholds have been met (see clause 3 below). All collection and processing of such personal data by the Promoter will be conducted in accordance with the Promoter’s Privacy Policy, which can be accessed here: www.TheBicesterVillageShoppingCollection.com/en/legal/privacy-policy/ iii. Claims for this Bonus Award Miles offer can only be made for Qualifying Purchases made on the Event Date. No retroactive claims will be permitted in connection with this Bonus Award Miles offer. iv. The Bonus Award Miles offer does not include purchases of gift cards. v. The Bonus Award Miles offer may only be redeemed once per Participant. vi. Value Retail reserves the right to refuse to award any Bonus Award in cases of actual or suspected fraud.

 

3. Annual Threshold and Reduced Earn Rates for the Bonus Award Miles Offer

a. Where a Participant has applied for Virgin Atlantic Flying Club Miles and, at any point within a calendar year, the Participant’ collective annual spend during that year associated with such applications for Virgin Atlantic Flying Club Miles at any or a number of the villages within the Bicester Village Shopping Collection is equal to or exceeds the Annual Threshold (defined below in sub-paragraph b. below) then the rate at which the Virgin Atlantic Flying Club Miles will be awarded for the remainder of that year will be the “Reduced Earn Rate” set out in the table at in sub-paragraph d. below.

b. The annual threshold (the “Annual Threshold”) shall be £30,000.

c. In addition to the foregoing, Bonus Virgin Atlantic Flying Club Miles will not be awarded to a Participant who has met or exceeded the Annual Threshold, for the remainder of the year in which the Participant has met or exceeded the Annual Threshold. d. The Reduced Earn Rate for Participants who have exceeded the Annual Threshold shall be 1 Virgin Atlantic Flying Club Mile for every £5 of Qualifying Purchases.

 

4. General

a. The right to benefit from this Promotion, the Invitation and the Promotional Offer is personal to the Members who receive Invitations and their guest and cannot be transferred. The invitation may not be copied, reproduced or distributed in any form, or by any means for use by a person other than the original recipient. Proof of identity (and purchase) may be requested.

b. This Promotion, the Invitation and the Promotion Offer may not be used in conjunction with any other special offer, coupon, voucher or other offer available in Bicester Village on the Event Date except for the Private Sale promotion, for which separate terms and conditions apply, located HERE.

c. The benefits granted by this Promotion, the Invitation and the Promotional Offer have no cash value and cannot be exchanged for cash.

d. The Promoter reserves the right to amend, withdraw or cancel the Invitation, this Promotion and/or the Promotional Offer for any reason, at any time, without giving prior notice. 

e. Participants acknowledge and agree that: (i) The Promoter, its related companies and the owners of Bicester Village are not responsible for the prices at which any restaurant and boutique at Bicester Village advertises or sells goods from time to time; (ii) the Invitation does not create a contractual relationship between the Promoter, its related companies and the owners of Bicester Village and Participants; (iii) the Promoter, its related companies and the owners of Bicester Village make no warranties regarding the goods (including without limitation the quality thereof) which Participants may obtain from the restaurants and boutiques at Bicester Village; (iv) Participants shall have no right, and waives his/her ability to make any claim against the Promoter, its related companies and the owners of Bicester Village in the event that a Boutique and/or restaurant at Bicester Village fails to honour the Promotional Offer purported to be made available by this Promotion in whole or in part, and a participant’s only remedy in such a situation is the making of a claim for redress to the relevant participating boutique or participating restaurant; and (v) nothing in these terms and conditions shall exclude or limit the Promoter’s liability for death or personal injury from its negligence or that of its employees or officers.

f. The Promoter will not be liable to Participants for any financial loss arising out of refusal, cancellation or withdrawal of the Promotion and/or Promotional Offer, or any failure or inability of the participant to take advantage of this Promotion and the Promotional Offer.

g. The Promoter will not be liable for any technological failure, malfunction or problem(s) with the registration page.

h. The Promoter will not be liable for any failure of receipt of the Invitation.

i. Participants’ registration for an Invitation and/or use of the Invitation and/or use of this Promotion and Promotional Offer indicates their agreement to be bound by these terms and conditions, and the Promoter’s Privacy Notice located at: https://www.bicestervillage.com/en/footer/legal/village-privacy-notice/.

j. The Promoter reserves the right to amend these terms and conditions, at any time, without prior notice.

k. These terms and conditions shall be governed by English Law and participants submit to the exclusive jurisdiction of the English courts.

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