Frequently Asked Questions - Private Sale

When is the Private Sale and how long does it go on for?
The dates for Private Sale is from 28 April to 13 May 2018 inclusive.

Where can I park during the Private Sale?
The Village has more than 3,000 free parking spaces and a convenient and frequent Park & Ride service. We also offer Valet Parking (advance booking is highly recommended) and have excellent train connections to central London.

How will I park during the Private Sale? 
We have over 3,000 parking spaces located within a very short walking distance to Bicester Village but we also have a convenient and frequent Park & Ride service. In addition to this, we also offer Valet parking (booking in advance highly recommended) and have excellent train connections to central London.

When is the best time to shop during the Private Sale?
We are expecting to be busy during this exciting sale period, but if you'd like to avoid the queues, we would recommend visiting us either early in morning or after 6 pm.

Will it be busy during the Private Sale?
Yes, we are expecting to busy during this time.

How much discount do I get during Private Sale?
If you are a Privilege member on our website, you will be sent by email your unique Private Sale QR code which will be scanned in the boutiques to deduct any relevant discounts.

How can I qualify for the Private Sale?
If you are a Privilege member you will be sent your unique Private Sale QR code by email. The code can be scanned in the boutiques so you can receive any reductions available. If you're not a Privilege member yet, you can sign up HERE.

I’m on your mailing list, so why haven’t I been emailed about the Private Sale?
If you are a Privilege member on our website, you will be sent by email your unique Private Sale QR code which will be scanned in the Boutiques to deduct any relevant discounts.

Can I use the VIP card in conjunction with Private Sale discount?
You are still able to use the VIP Card but they cannot be used in conjunction with each other - you can make use of one or the other, not both.

How do I get Private Sale if I don’t have a mobile / smart phone?
Don't worry if you don't have a Mobile or Smart Phone - simply go to the Visitor Centre, located at the front of the village and they will provide you with a QR code you can use throughout the village for relevant discounts.

What if I forget my Private Sale code?
Don't worry if you have forgotten your Private Sale QR code - simply go to the Visitor Centre, located at the front of the village and they will provide you with a QR code you can use throughout the village for relevant discounts.

I came to Bicester village yesterday and spent £XXX can I refund and repurchase to get the Private Sale discount?
Unfortunately, our Private Sale discounts are only eligible at the time of purchase - we would however, advise you to contact the Boutiques directly as their policies regarding refunds/exchanges may differ.

I forget to show my Private Sale discount code, can I get a refund and purchase again to get the discount?
Unfortunately, our Private Sale discounts are only eligible at the time of purchase - we would however, advise you to contact the Boutiques directly as their policies regarding refunds/exchanges may differ.

Which brands are participating this year?
To find a full list of brands please visit THIS PAGE.

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